Zach Howard Software Developer | Python, TypeScript & AI-Assisted Development Oshawa, Ontario, Canada · zachdhoward@proton.me · github.com/zdhoward · tools.zachtech.ca SUMMARY More than a decade of hands-on work across IT, custom development, QA and DevOps for multiple companies and studios (freelance since 2013). SKILLS - Languages & Tools: Python, JavaScript, TypeScript, SQL, REST APIs, Git, GitHub - Also Used: Additional languages used in past work and projects: C#, C++, C, PHP, Java - Automation: Playwright browser automation, API testing, test framework development, workflow automation - Scripting: Bash and PowerShell scripting - Infrastructure: Linux, Docker, Docker Compose, reverse proxies, networking, DNS, VPNs, monitoring with Grafana and Prometheus, Cloudflare, Tailscale, Authentik EXPERIENCE Owner / IT Services, ZachTech | March 2026 – present Oshawa, ON area - Founded ZachTech, a local IT services business, and am building its client base. QC Lead, Eterio Realities | March 2025 – March 2026 Victoria, BC - Built an automated Playwright test suite for the company's web application: 153 tests in 22 files (118 UI, 28 API, 7 visual) with 10 page objects, as of March 2026. - Developed internal tooling using Claude Code to improve product knowledge access and debugging workflows. - Worked directly with developers to integrate testing and quality practices throughout development. Associate Quality Designer, Electronic Arts | March 2024 – June 2024 Vancouver, BC - Created and maintained QA test passes for Frostbite engine changes and validated new features and workflow changes. QA Specialist, embedded at Electronic Arts, Keywords Studios | April 2020 – March 2024 Vancouver, BC - Embedded QA on the Frostbite Build Tools team, working directly with software engineers on internal developer tools and workflows used across AAA game projects. - Validated changes to internal build systems and developer workflows and created testing strategies for complex engineering systems. IT Coordinator, Mountain West Studios | September 2018 – April 2020 Vancouver, BC - Developed backend systems for automated video rendering and delivery, and automation for business workflows. Product Specialist & Internal Tools Developer, Saved By Technology (now Long & McQuade Pro) | January 2016 – August 2018 Toronto, ON - Developed internal software tools and utilities for sales and operational workflows. - Automated product listing and order-processing workflows and managed online sales systems and integrations. - Delivered workshops on audio programming and Max/MSP. Earlier roles - Technical Analyst / Server Specialist at Aireus POS (2015): 24/7 emergency database contact for 400+ restaurants, QA testing and deployments. - Freelance since 2013: server deployment, database migrations, and custom Max/MSP audio tools for musicians. PROJECTS - Built AIUsageMonitor (open source, v1.14.1): an ESP32 touchscreen desktop display with C++/Arduino firmware, fed over USB serial by a Python collector, showing AI subscription quotas and live system telemetry. (https://github.com/zdhoward/AIUsageMonitor) - Built and deployed tools.zachtech.ca: a Next.js and React portfolio with an MDX blog, a 13-theme engine and unit-tested client-side crypto and networking tools, on Cloudflare Pages with automatic deploys from GitHub. (https://tools.zachtech.ca) - Built an embeddable, zero-dependency TypeScript web component (Shadow DOM, Tailwind CSS) that gives real-time B2B automation quotes and validates lead capture. (https://tools.zachtech.ca/projects/quote-calculator/) - Founded ZXAudio (zxaudio.ca): VST3 audio plugins built in C++ with JUCE, including the PHASE//ZERO phaser, plus open-source DSP and UI component libraries. (https://zxaudio.ca) - Design and run multi-agent AI development workflows with Claude Code and Codex, assigning models to tasks by strength and managing context to keep output reliable. EDUCATION - Seneca College — Computer Programming & Analysis, 2011 – 2014